Bracelets

 Return Policy

We greatly appreciate your decision to shop with us and would like to express our gratitude for choosing our products and services. Our utmost priority is to go above and beyond to ensure your satisfaction. However, if for any reason you find yourself not completely content with your purchase, we have implemented a clear and transparent return policy to guarantee your peace of mind.

Our return policy is designed with your convenience in mind, aiming to make the process as hassle-free as possible. We understand that sometimes products may not meet your expectations or may not be what you were originally looking for. Rest assured, our goal is to address any concerns you may have promptly and efficiently.

Should you need to initiate a return, we kindly request that you reach out to our dedicated customer service team within a specified time frame from the date of purchase. Our knowledgeable and friendly team will guide you through the simple steps necessary to facilitate the return process smoothly.

Upon contacting our customer service team, please provide them with all the relevant details regarding your purchase, including the order number, item description, and reason for the return. This information will ensure that we can quickly process your request and offer you the best solution possible.

Once your return is approved, we will provide you with clear instructions on how to proceed. Depending on the nature of your purchase, you may be eligible for a refund, an exchange, or store credit. Our aim is to accommodate your specific needs and find the best resolution for you.

Please note that certain conditions may apply, such as time limitations for returns and the requirement for products to be in their original condition. These conditions are in place to protect the integrity and quality of our products and services, as well as to ensure fairness to all our valued customers.

We sincerely hope that you have a positive shopping experience with us. However, in the event that you are not completely satisfied, we want you to feel confident knowing that our return policy exists to provide you with a hassle-free solution. Our commitment to your satisfaction remains unwavering, and we are always here to assist you with any concerns or inquiries you may have.

Timeframe for Returns

You have 15 days from the date your package is shipped to initiate a return and request a refund. This timeframe allows you ample time to thoroughly inspect the product and make a decision.

Eligibility for Returns

To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in its original packaging. Please ensure that all tags, labels, and accessories are intact.

Initiating a Return

To initiate a return, please contact our customer support team within the specified timeframe. You can reach us via email or phone, and our friendly representatives will guide you through the process. Please provide your order number and a detailed explanation of the reason for the return.

Return Shipping

When returning an item, you are responsible for covering the shipping costs. We recommend using a trackable shipping service to ensure that the package reaches us safely. Please note that we will not be responsible for any items lost or damaged during the return shipping process.

Refund Process

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, the refund will be processed within a reasonable timeframe to the original method of payment.

Non-Refundable Items

Certain items are exempt from being returned and refunded. These include perishable goods, intimate or sanitary products, gift cards, and downloadable software. Please review the product description carefully before making a purchase.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photographic evidence. We will gladly replace the item or issue a refund, depending on your preference.

Contact Us

If you have any further questions or concerns about our return policy, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction.

Please note that all returns are subject to our discretion and we reserve the right